Something not working, a question about a purchase, or a report about another player? Email us and we'll get back to you, usually within 2 business days.
How do I play online? Tap Play online, then Host a game, and share the 4-letter code or the invite link. Everyone needs the app. Joining is always free.
The game says "Reconnecting". Your phone lost touch with the game. Move closer to Wi-Fi or switch to cellular; it picks back up on its own.
I bought something and it's not showing. Open the Shop and tap Restore purchases. Purchases are handled by Apple; for refunds, visit reportaproblem.apple.com.
Someone posted something they shouldn't have in chat. Press and hold the message to Report or Block them, or email us.
A pic of me got posted and I want it taken down. Posts live on the app you shared to (Snapchat, Instagram, TikTok…). Ask the person who posted it to delete it, and use that app's reporting tools if needed. Don't Post It doesn't keep copies of game photos after the game.
How do I delete my data? See our Privacy Policy, or email us from the address you'd like us to reply to.